Arrowwood, Chicago Lustre

Plants sold by Fossil Creek Nursery Inc. are guaranteed to survive for a period of one year from the date of purchase. For one time only, we agree to give credit for 50% of the purchase price for nursery stock that fails to survive one year, to be used exclusively for a like replacement.

Nursery stock installed by Fossil Creek Nursery shall be guaranteed at 100% of the purchased price. Deliveries and installation labor are not included in this credit. This guarantee does not include annuals, houseplants, plants planted in planters or containers, water plants, and plants killed by an act of God, including but not limited to hailstorms and/or early and late freezes.

All plants must have been adequately maintained by the customer per our planting guide. We reserve the right to determine the reason why the plant did not survive. The receipt must accompany all returns, replacements, and credits. No returns will be allowed after 30 days.

B&B trees are NOT returnable.

Let us do the planting or install your fountains for you. Our trained professionals place and position your plant material or provide setup and testing for your product to ensure optimum and enjoyable results. We are unable to repair or alter irrigation system.

At this time, all online orders are processed as pick-up orders. Please call our team at 970-226-4924 to schedule delivery and/or installation for your online order.

Container Sizing

Plants sold in nursery pots (also called “containers”) are required to be sold based on the volume of their roots and soil, not just the size of the pot or the plant’s height. This standard helps ensure consistency and accuracy across the industry.

Want to learn more about how container sizing works and see helpful size conversions? Check out our full Sizing Guide page.

Balled & Burlap (B&B) Sizing

Balled & burlap (B&B) trees are sized in two common ways: caliper or height.

Caliper refers to the diameter of the tree trunk measured 6 inches above the soil line for smaller trees, and 12 inches above the soil line for larger trees. It’s a key indicator of the tree’s maturity and overall strength.

Some trees are also sold by height, which measures from the base of the trunk to the top of the canopy.

For a deeper breakdown of tree sizing standards and helpful comparisons, visit our full Sizing Guide page.

Custom Plant Care Reminders

Only the reminders you need, only for the plants you have, and only when you need them - no app download required.

Get reminders texted right to your phone when it's time to water, fertilize, or prep for winter- directly from our nursery team.

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